BENEFITS OF REMOTE IT SUPPORT FOR A SMALL BUSINESS

20th August 2019 | Posted in Cyber Security, IT Services


Business owners don’t always have access to a dedicated internal IT function. This is where the benefits of remote IT support for a small business come into play.


From business strategy, marketing, hiring the correct employees to implementing the correct technology. There are multiple factors involved in the success and evolution of a small business. One element that should not be overlooked is technology. This is utilised within numerous aspects of businesses, playing an influential role in development and sustainable growth. However, if tech is not managed, supported and secured correctly, issues can arise. Remote IT support is a cost-effective and streamlined solution to manage these factors.

Remote technical support services enable the ability to gain access to a network or computer externally. Numerous computer issues can be resolved via remote IT support. These include software and application upgrades, driver installation, malware scanning and computer virus removal.

 

Here are some of the main benefits of remote IT support:

 

Minimised Cost

Hiring in-house IT staff can be expensive, especially when taking into consideration salaries. There is also no guarantee that the staff will have all the necessary expertise to deal with all the various requirements of a small business. Outsourcing IT services to an experienced managed services provider will ensure access to multiple IT specialists and cover all business requirements. The benefits of remote IT support will include cost-efficiency, as a provider will be able to assist without the need to attend onsite, thus reducing overall costs.

 

IT Expertise

Small businesses will typically have limited IT expertise. Even if they have in-house staff, it’s highly unlikely that these individuals will be available round the clock to deal with IT issues, meaning the business will be dependent on costly, reactive emergency support.

Dedicated IT providers have a wealth of knowledge and expertise at their disposal, operating emergency IT response. This means they can be relied upon to deal with situations as they immediately arise, regardless of the problem. In some cases, even pre-empting an incident if the provider is running monitoring software on a network or servers. External IT expertise will alleviate any concerns as you know the experts will take care of any problems.

 

Productivity & Efficiency

If your staff are being distracted by IT issues, then they are not focusing on their primary tasks. As a result, these individuals spend copious amounts of time attempting to deal with problems that they are not fully qualified to deal with. This diversion of attention results in a substantially reduced rate of productivity for the business. Remote IT support will remedy this scenario. By taking the staff out of the equation, it allows them to focus on their jobs, reducing downtime and allowing more productivity.

 

Security

Businesses rely heavily on their data. Although many business owners have positioned IT security to the forefront of their agenda, many just don’t know how to protect their data properly.

Small businesses face nearly 10,000 cyber-attacks a day with cyber-criminals using various methods such as ransomware attacks, malware infections, social engineering attempts and email phishing to steal and profit from small businesses.

Outsourced managed IT professionals employ cyber security specialists who are well versed in protecting business data. They can deploy the correct technology solutions, install proactive monitoring and recommend the correct processes to improve company IT security.

 

Outsourcing your businesses IT support provides numerous benefits and will help ensure development, security, and growth. If you would like to know more about CYFOR Secure’s services then please feel free to contact our team, who will be happy to assist.

 


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contact@cyforsecure.co.uk

0330 133 1250

Cyfor Secure
PO Box 266
Manchester
M24 0BY

contact@cyforsecure.co.uk

0330 133 1250

Cyfor Secure
PO Box 266
Manchester
M24 0BY