31st January 2019 | Posted in Cyber Security
“We first experienced some issues with a virus in our IT network during the weekend,” said a spokeswoman.
“This affected a number of our systems but in the interest of ongoing security we can’t confirm the source of the problem.
“We have been working to get our operational systems back up and running normally and while there is still some disruption, our centres are open as usual.”
The company declined to discuss what the motivation for the attack might be but said that it did not believe its customers’ records had been affected.
“We can reassure customers that we do not store any of their financial information and currently have no reason to believe that any customer data was compromised,” said a spokeswoman.
“For security reasons we are not able to say anything else.”
There are four main ways a virus can enter a network, which include:
By using a multi layered security approach you can protect against attacks, user security awareness training is also important to make sure staff are aware of what threats are around and how to deal with potential cyber-attack attempts.